We conduct our operations in full compliance with applicable legislation and international standards.
As "Kapital Bank" OJSC (hereinafter – Bank), our mission is to serve our customers as a reliable partner by providing responsible financial services that contribute to development and economic progress. Our Bank conducts its activities in compliance with the requirements and norms of applicable laws, regulations, codes, and standards. We approach with a "zero tolerance" principle towards non-compliance. For us, responsible banking means fairness, security, and stability. Our Bank takes its economic and social responsibilities very seriously, and therefore, we are committed to upholding our values through modern and innovative management and Compliance standards.
In addition to being guided by domestic and international Compliance regulations, "Kapital Bank" OJSC actively contributes to the improvement of legal regulations, if necessary, by deeply analyzing the meaning and purpose of these laws and regulations.
"Kapital Bank" OJSC is fully committed to its obligations in the field of Compliance. Our Bank has established an independent Compliance function with specialized human and technological resources. The Compliance function protects our Bank from measures of impact and sanctions, financial losses or loss of reputation that it may encounter as a result of non-compliance with legislation and requirements of legal acts regulating the financial markets. By adhering to internal, domestic, and international Compliance regulations, recommendations, and best practices in the market, the Compliance function ensures the credibility of our Bank.
The Bank's Compliance system includes the following elements:
The following key principles govern the Bank's approach to controlling Compliance risk:
The Bank has established a comprehensive Compliance Program to help protect its clients from the risks of money laundering, terrorist financing, and other financial crimes. The core of this global program is the Bank Compliance Policy, which provides a globally consistent The Bank has the Money Laundering Reporting Officer (the MLRO whosubmits reports to the Chief Compliance Officer and the Supervisory Board on a periodic basis and, in cases of significant compliance risks, on an extraordinary basis.
The Chief Compliance Officer is a member of the Board who supervises (Curator) the activities of structural units of the Bank in connection with the Compliance function and performs the following functions:
The MLRO is the person responsible for the implementation of the requirements of the AR Law on AML/CFT, as well as internal regulations and procedures, control mechanisms in the Bank, the exchange of information with the Financial Monitoring Service, and the preparation and submission of relevant reports on the operations to be monitored, and performs the following functions:
International sanction regime refers to political and economic decisions that are part of the diplomatic efforts of states, multilateral or regional organizations against states or organizations in order to protect their security interests or international law, international peace and security from threats.
Sanctions compliance is a key component of the risk management strategy of the Compliance function of the Bank. The Bank is committed to ensuring compliance with the requirements of global and domestic laws and regulations related to sanctions.
Our Bank defines our approach to ensure that we fully comply with all sanctions imposed on our business activities and adequately manage sanction risks in accordance with the Policy of meeting the requirements of the international sanction regime.
Kapital Bank is responsible to its clients, shareholders and regulators for complying with the requirements of the sanctions imposed during its activities, as well as for preventing the misuse of the Bank's products and services in order to violate the requirements of the sanction regime.
The Compliance function continuously conducts screening for compliance with international sanction lists before initiating business relationships with customers and partners of the Bank, as well as throughout the duration of these business relationships, and during transactions.
Customer screening process:
In accordance with the Bank's "Know Your Customer" principles, customers are screened in real-time through the KYC Module integrated into the Bank's operating system. Using a special algorithm determined by the KYC screening module, customer data is analyzed by calculating the percentage of compliance with lists. The lists are automatically updated through the services provided by Refinitiv and integrated into the software and are regularly analyzed. In case of detection[OIB1] of suspicious information, measures are taken in accordance with the internal regulations of the Bank. If no suspicion is detected, the execution of the transaction is continued. Batch screening process is executed daily and quarterly.
Transaction screening process:
Based on the principles of detection of suspicious transactions of the Bank, the Embargo Module integrated with the Bank's operating system analyzes domestic and foreign transfers, as well as countries, on the basis of designated specific indicators (scenarios). The execution of transactions that correspond to specific indicators, are considered unusual or suspicious, and do not correspond to the client's profile is automatically suspended. If there are no grounds for suspicion or if the suspicion has disappeared as a result of the analysis, the transaction is executed. Additionally, using the specific algorithm determined by the KYC screening module, the compliance percentage of customer information with predetermined lists is calculated, and during transactions, confrontation with sanction lists is also conducted, and in case of suspicious circumstances, appropriate measures are taken.
Partner screening process:
Based on the documents provided, third parties, their founders, and beneficial owners are screened against sanction lists, and checks are conducted using the international database (World Check) and information available from open sources to identify sanctioned individuals and/or organizations, as well as to identify any illegal activities and detect risks related to sanctions. If no discrepancies are identified, a positive opinion is provided. If discrepancies are identified, an opinion is provided to refuse establishing business relationships.
Built on and guided by this foundation are the key Program elements that are executed throughout four phases of the Compliance Control process - Prevention, Detection, Control over the implementation of the action plan and Reporting:
Our constant vigilance
In accordance with internal policies, before starting business relationships, all partners are screened by Compliance, and an opinion on the establishment of collaboration is given.
According to the Bank's internal regulations, before establishing business relationships with all third parties (both service recipients and providers), identification measures are implemented by the Compliance function based on necessary information and documents, and an assessment is conducted. Based on the documents provided, screening and evaluation by the Compliance function is carried out based on the following criteria:
Fico Tonbeller modules and Refinitiv (World check Database).
Code of conduct
These regulations regulate the behavior of employees within the Bank. They establish the moral, ethical, and legal values for employees by contributing to the formation of the Bank's image and influence.The code of conduct primarily ensures control over the behavior of employees within the Bank, allowing its application to various specialties within the profession and offering effective means for compliance with the described regulations. Moral values include the employee's behavior both in and out of work and social activities. Ethical values include safeguarding the Bank's reputation, attitude toward its property, etc. Legal values include attitude to laws, compliance with internal bank procedures, protection of data for confidential and service use, etc. Business etiquette is behavior and communication in a business - professional environment. Business etiquette is built on the basis of respect and courtesy, kindness and attention to the people around. In the bank, each employee must strictly adhere to the rules of subordination in business relationships.
As it covers all activities at the Bank, employees should keep the following information strictly confidential:
* Bank’s information of personal nature
* Guidelines related to bank secrecy
* Information about the Bank’s customers
* Information about the Bank’s staff
* Information that concerns state security, available to Bank’s employees due to their position etc.